Refunds / Exchange Policy


You can return items in the original packaging and condition within 30 days of your purchase with receipt or proof of purchase

Upon receipt of the returned item, we will fully examine it and contact you within a reasonable period of time.  If you are entitled to a refund, we will refund your purchase price less an admin fee, and a credit will automatically be applied to your original method of payment.

If a refund is not appropriate then we will advise the reason and options available

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us with details of the product and the defect. 

Upon receipt of the returned product, we will fully examine it and notify you within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.


HE-MAN Dual Controls Ltd

He-Man Dual Controls Ltd
Unit J
Centurion Business Park
Bitterne
Southampton
SO18 1UB
Tel.  +44 (0)23 8022 6952
Fax.  023 8033 0132
Email:  mail@he-mandualcontrols.co.uk

©copyright 2016 HE-MAN Dual Controls Ltd